Keep your pet safe.

Did you know you must renew your pet's licence every year? Renewing a licence only takes a few minutes.

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New to the online system?

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By maintaining a valid licence for your pet, you're doing your part to help support your local pet community, and ensuring your own pet is well looked after should they ever find themselves lost.

The Peterborough Humane Society's pet licensing partner, DocuPet, offers an innovative approach to tags by making them fun and functional. If your pet's licence is up for renewal or expired, you’ve likely heard from us. Please don’t hesitate to get in touch with our team if you have any questions or comments. We’re here to help!

Ready to renew? Here's how.

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New to licensing? Avoid the fine and get started today.

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Top 5 FAQ about renewals

  1. 1

    I've licensed my pet in the past, but never online. What do I do?

    Best-case scenario, this year you'll renew online and create your pet's full profile. You'll need to use the link provided in our email communication to you, or your activation code, to access your DocuPet account. No matter when or how you licensed in the past, if you have ever held a pet licence in the City of Peterborough, you have an account with us. Your activation code can be found:

    • In the letter that was sent with your original tag order if you licensed offline.
    • In any and all renewal reminder letters.
    • By calling or emailing our helpful customer service team.

    Remember, if you previously provided an email address when licensing your pet, you will have received one or more emails from us with a link to access your online account.

    Of course, if you wish, you can continue to license offline. Learn how here.

    Offline Licensing Options

  2. 2

    Why do I have to renew my pet's licence every year?

    Cities and towns provide a lot of great services to help keep our communities safe and when it comes to pets, it's easy for things to quickly become out of control. City officials are responsible for everything from animal control and pet rescue, to maintaining dog parks and city trails. You do your best to keep your pet safe and happy but we all know, accidents happen. A licence allows city officials and your fellow citizens to identify an animal, contact their owner, and make decisions that are in the best interest of the pet.

  3. 3

    Since the last time I licensed, my pet has been spayed/neutered or I have turned 65. How can I update my profile to receive the correct rate?

    The City of Peterborough provides discounted licensing rates based on a number of factors. If your pet has been sterilized since their last licence or you now qualify for the seniors rate, you will need to update your profile to reflect these changes. Once updated, you will automatically be charged the correct rate when you renew their licence.

  4. 4

    How do I purchase a designer tag?

    Login to your account and complete your license renewal to be presented with our deisgner tag options. You can also call DocuPet or visit the Peterborough Humane Society and a member of our team will help you out. You can purchase additional desigher tags any time of the year as well!

  5. 5

    Wondering when your new tag will arrive?

    Typically tag shipments are received in the mail 8-10 business days after your order is processed. You can login anytime and access your profile and not to worry, city records will show your pet has an active licence.

There’s no ifs ands or buts about it, licences are required to be renewed prior to their expiration date for all pets living in Peterborough.

The fine for an unlicensed pet in the City of Peterborough is $125.

Please note that Peterborough’s licensing program operates on a calendar day cycle. This means that all licences expire annually on the 31st of January.

Get My Pet a Licence!

Get the most out of your DocuPet Program

Our mission at DocuPet is to provide a safe and happy home for every pet. This starts with licensing, but it doesn't end there.

Our HomeSafe™ Lost Pet Service

The HomeSafe™ Lost Pet Service is an online tool that ties your pet's unique tag number to their online profile. This means that if anyone finds your pet, they can easily visit our site, enter the number found on your pet's tag, and immediately get access to the contact information you have chosen to provide. Our Found Pet report makes it easy for people to help your pet get home safe.

Licensed pet owners can also report pets lost through their online profile. In a matter of seconds, you can notify members of your community and ask for help. They'll learn about your pet, where he or she was last seen, gain access to photos, and receive any of your direct contact information you make available.

Nothing makes for a better day at the DocuPet office then when we get to deliver the good news that a pet gets to return home. We're very proud to have helped thousands of pets reunite with their owners through our HomeSafe™ Lost Pet Service.

Help guarantee your pet's safe return home.

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